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Frequently Asked Questions

1. What is Occupational Health?

Occupational Health is a specialised branch of medicine focused on the physical and mental well-being of employees in the workplace. It aims to prevent work-related illness and injury, support employees with existing health conditions, and advise employers on best practices for a healthy working environment.

2. What services do you provide?

We offer a comprehensive range of occupational health services, including:

  • Management referrals
  • Fitness-for-work assessments
  • Sickness absence reviews
  • Pre-placement and new starter medicals
  • Health surveillance (e.g. audiometry, spirometry, HAVS)
  • Drug and alcohol screening
  • Mental health and stress assessments
  • Workplace assessments and ergonomic reviews
  • Vaccinations and immunisations
  • Health promotion and wellbeing programmes
3. Who can access your services?

Our services are available to employers, HR professionals, and employees across all sectors. Whether you are a large corporation, SME, or public sector organisation, we tailor our services to suit your business needs.

4. How can I make a referral to Occupational Health?

Referrals are typically made by an employer or HR department via our secure online referral portal or by completing a referral form. If you’re unsure how to proceed, please contact our administration team who will guide you through the process.

5. Is the Occupational Health assessment confidential?

Yes. All consultations are strictly confidential and comply with the General Data Protection Regulation (GDPR). Medical information is only shared with your employer with your written consent and in line with legal and ethical guidelines.

6. How long does an assessment take?

Most occupational health consultations last between 30 to 60 minutes, depending on the complexity of the case. Some assessments, such as health surveillance or medical screening, may require less time, while complex cases may take longer.

7. What happens during an Occupational Health assessment?

The clinician will discuss your current health, any concerns you may have, and how your health may impact your work (or vice versa). The goal is to provide clear advice to both you and your employer to support safe and sustainable work practices.

8. What is a Fit Note, and can Occupational Health issue one?

A Fit Note (Statement of Fitness for Work) is normally issued by your GP. However, Occupational Health can provide similar advice regarding fitness to work and recommend adjustments, although we do not issue statutory Fit Notes for benefit purposes.

9. What is Health Surveillance, and who needs it?

Health Surveillance is a legal requirement for employees exposed to specific workplace risks such as noise, vibration, hazardous substances, or respiratory agents. It includes regular testing and monitoring to detect early signs of work-related ill health.

10. Do you offer remote assessments?

Yes. We offer telephone and video consultations, particularly useful for management referrals and mental health reviews. Face-to-face appointments remain available where physical examination or testing is required.

11. What is the cost of your services?

Our pricing structure depends on the type of service required, the number of employees, and the frequency of assessments. We offer competitive rates and bespoke packages tailored to your organisational needs. Please contact us for a quotation.

12. What qualifications do your clinicians hold?

All of our clinicians are registered with the appropriate professional bodies, such as the General Medical Council (GMC) for doctors and the Nursing and Midwifery Council (NMC) for nurses. They are experienced in occupational health and follow Faculty of Occupational Medicine (FOM) standards.

13. How quickly can I get an appointment?

We strive to offer flexible appointment scheduling and can often arrange consultations within a few working days, depending on availability and urgency.

14. Can you provide advice on disability and workplace adjustments?

Absolutely. We assess whether an employee may be considered disabled under the Equality Act 2010 and advise employers on reasonable adjustments that support continued employment or return to work.

15. Do you help with sickness absence management?

Yes. We support employers in understanding the health-related causes of absence and provide evidence-based recommendations to facilitate a safe and sustainable return to work.

Have any other questions that were not addressed above? Please call or send us and email.